Our Associates

Mandy Cresswell Training & Development prides itself on a unique 360 degree approach. As success in business diversifies and now relies on a variety of different skills and areas, we deliver advice, expertise and success with an Internationally experienced team of associates at your disposal. It isn’t just what you do... it is.
Susan Kennedy, CIPD, MSc
A Human Resource generalist with extensive experience gained working in-house and as a Consultant within the entertainment industry. Offering advice and solutions to small to medium sized companies who have no HR support through to large corporations with HR departments.

Her areas of expertise include:
  • Creating and facilitating leadership and management development programmes
  • Coaching business leaders
  • Organisational Design, audit and design of programmes
  • Advising on restructures, redundancy programmes and change management
  • Executive Search, recruitment and selection HR and Training strategy
  • Redundancy and Outplacement programmes
  • Design and implementation of process and procedure around; recruitment, induction, performance management, appraisals including 360 feedback
  • Employment Law and Employee Relations
Spencer Phillips
Spencer provides delegates with feedback and advice on presentation content, personal approach and highly valuable information on business and leadership and the implementation of skill success in the boardroom.

A highly experienced International business leader with experience gained within the Entertainment, Corporate and Charity sectors across Europe and the USA. Companies worked within the "ticketing sector" include Ticketmaster, Thomson Holidays, Silverstone Race Circuit, Rocking Race Circuit, Team GBR in A1GP and the Aspinall Foundation in areas including strategy development through to operational delivery.
Extensive experience in developing market and channel strategies, proposition development, pricing & portfolio management and sales and retention channel execution, resulting in sustainable revenue growth.
Specialising in Company Strategic review and delivery, CSR, Sustainability, Marketing, Affinity, Branding, New Business & Product Development, Supporter & Client Retention, loyalty & Development and Fundraising.
His passion for wildlife and Gorillas in particular has seen Spencer raise many 100s of 1000s of pounds for the charity as well as devoting a % of work pro bono each week to the sector. Further clients worked with include, Demelza House, Fun-Raising Events, Sim-biotik, Take Legal Advice, Subscriptions Marketing, Passport 2 Sport, Mask Events. Johnston Press, Freespirit Events, Seat Live, Interval Orders, Family Action, Greeneye, Expertsonline.tv
Annabel Wakeling
Annabel is a hugely respected figure in the World of design and styling. A creator of bespoke jewellery and accessories, she recently launched, to great acclaim, her own label ‘Barbello’ where she showcases her individually crafted pieces, to her exclusive audience. With years of styling experience in film and TV, Annabel has several celebrity clients and is responsible for their image and look. She is known for her likeable and friendly approach.

The secret of her ability to communicate and put even the most nervous client at ease are her strong listening skills …what do YOU want to achieve? What makes YOU feel comfortable? Where do YOU like to shop?

She has an eye for colour and shape and promises to ensure success for any client, whether they being looking for a new corporate image, a look for an important interview or to understand, in this highly demanding business arena, how to dress to impress when how you look is as important as what you do. Annabel leaves every client with an easy to understand ‘template’ of what suits them so that they can shop with confidence and skill in the future.